RingCentral integration in Aptly allows you to make and receive calls, as well as send SMS messages, directly within the platform—helping property management teams communicate faster and keep all resident, owner, and vendor interactions in one place.
To use RingCentral in Aptly, make sure you have completed the following:
Installed the RingCentral softphone on your computer and mobile device
This ensures you can take calls whether you’re in the office or in the field at a property.
Enabled your RingCentral extension using a JWT token
Have your RingCentral login credentials ready
Once these steps are complete, you’re ready to connect RingCentral to Aptly.
Locate the RingCentral icon in the left-hand navigation.
Click the icon to open the RingCentral widget on the right-hand side.
Select Sign In.
Enter your RingCentral credentials.
Review the requested permissions.

Click Authorize to grant Aptly access.
Once authorized, you’ll be able to make calls and send text messages directly within Aptly—without needing to switch between systems.
You can place calls from multiple areas in Aptly, making it easy to connect with applicants, residents, owners, or vendors at any stage of your workflow.