If a property is missing from your Listings Widget, check its published status and the settings for the exact widget link you are viewing. Published for Rent is required, but the selected board, filters, and segments also determine which listings appear.

1. Confirm the widget link and settings

Go to Locations → Listings, then open Listings Settings from the sidebar.

• Confirm the widget is enabled.
• Check that the board containing the property is selected.
• Review Additional Listing Filter if you are checking the organization-wide listing site.
• If you are using a custom segmented link, check the segment's own filter. The organization-wide Additional Listing Filter does not apply to custom segments. Custom segments also require a properly geocoded address.

Open the exact URL used on your website or shared with prospects. A property can appear in one segment and be excluded from another.

Callouts: 1. Review Additional Listing Filter for the organization-wide site. 2. Check Custom Listing Segments and their published/geocoded requirements. 3. Use each segment's own filter and Copy its link.

2. Check Published for Rent in Aptly

Do not assume that a property marked active or advertised in your property management software is also published in Aptly. Check the setting directly.

Callouts: 1. Open General. 2. Review the separate Published, Showings Enabled, Accepting Applications and Syndicate controls. 3. Switch between Preview and Links. 4. Check the company-name watermark in the Aptly widget preview.

1. Go to Locations → Listings and find the property.
2. Open the listing's General details.
3. Find Visibility & Calls to Action.
4. Turn Published on if the property should be marketed.

Publishing makes the listing eligible to appear. It must also meet the board and filter settings for the widget link you are using.

3. Check the listing against the filter

Review the unit's values for every condition in the selected filter. For a regional link, for example, confirm that its city or state value matches the filter exactly.

After correcting the source data or filter, refresh the Listings page and reopen the widget URL to check the result.