Use folders to organize conversations and find them later. This guide covers showing folders in the navigation, creating folders, and moving conversations. You can also use Inbox Rules to organize incoming emails.

How to View Folders

Open More beneath an inbox to choose which folders appear. The highlighted toggles control visibility; Topics and Contact Types are at the bottom.

Inbox folders are not automatically enabled when you sync your inbox. Another way that Aptly lets you customize your workspace. To view any folders synced from your email provider:

1. In the inbox, expand the inbox to view folders.
2. Click the More Menu.
3. Toggle on any folders, contact types, or topics that you want visible in the inboxes menu.

How to Add New Folders

You can add a folder in your email provider or from Aptly. If you add it in your email provider, allow time for the folder to sync before looking for it in Aptly.

<aside> 💡 • In Gmail, folders are called labels. You’ll add a new label and it will appear as a folder in Aptly.

• In Outlook, you can create a new folder.

</aside>

Add a New Folder in Aptly

After choosing Move To → Add folder, enter the folder’s Name and select Save. Save is disabled in this blank example.

1. Open an email that you wish to put in a new folder.
2. In the top right of the email, click on the More menu (3 vertical dots) > Move to.
3. At the bottom of the folder list, select + Add folder. Enter the folder’s Name and select Save. Then select the folder when moving the email.

View the New Folder in the Inboxes Menu

Use the visibility toggles shown in How to View Folders above.