Share conversations, add internal comments, and assign ownership without forwarding separate copies of the thread. This guide also covers stepping back from a conversation and asking a teammate to review a draft.

This article explains how to:

• Share a conversation with a teammate
• Unfollow a conversation you no longer need to track
• Add internal comments
• Get a teammate's eyes on a draft before you send it
• Assign a conversation for ownership

Sharing a Conversation

In a traditional inbox, forwarding an email removes it from your workflow and breaks visibility. Aptly avoids this by letting you share a conversation without sending it anywhere. Everything stays in one thread, and your team can work together on it.

To share a conversation:

1. Open the conversation.
2. Click the share icon in the conversation header (it sits right next to the assignee avatar).
3. This opens a Conversation Shared With panel. Click + Invite.
4. Search for the teammate you want to add and select them.
5. Click Invite.

Once shared, an internal comment automatically appears in the thread noting who was invited, and that teammate now shows up in the Conversation Shared With list so you can see everyone with access at a glance. They'll get notified, and the conversation lands in their Following folder (under Mine) with full history and context intact. This used to be called "Shared with Me."

Unfollowing a Conversation

If you no longer need to stay involved in a conversation, you can remove yourself from it. This got easier with the redesign: Unfollow is now its own icon in the conversation's action row (look for the person-with-an-X icon), so you don't need to dig into a menu for it.

Click it, and you'll stop receiving notifications for that conversation and it'll drop out of your Following folder.

Commenting on a Conversation