What is Aptly Access?

Aptly Access is a smart lock solution designed for property managers, residents, and prospective tenants. It replaces traditional key management with secure, digital TT Lock-enabled hardware managed through the Aptly Access mobile app or web app.

Setup & Billing

• How long does it take to get started?
• What happens after I approve the quote?
• What is the onboarding process like?
• When am I charged for the physical locks?
• When does payment for Aptly Access begin?
• What integrations does Aptly Access support?
• How secure is Aptly Access?
• What are the roles and permissions in Aptly Access?

Locks

• Can I buy my own locks?
• What types of locks are supported by Aptly Access?
• What are the delivery timelines for locks?
• Can we manually set a passcode for the locks via aptly?
• How do we know a lock is activated?
• Is it possible to create a shorter code than the 9 digit one?
• How do I manage lock access?
• What is the difference between Tour Mode and Resident Mode?